Shipping policy
Effective Date: August 23, 2026
The Better Sweater currently ships orders to addresses within the United States.
Order Processing
Orders are generally processed within 1–2 business days after payment is successfully received.
Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.
Delivery
Estimated delivery is generally 5–8 business days after processing.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect or incomplete addresses, or other circumstances outside our control.
Shipping Cost
Standard shipping within the United States is currently free, unless another shipping charge is clearly displayed during checkout.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned because of an incorrect or incomplete address, additional shipping arrangements may be required.
Tracking
When tracking information is available, it will be provided to the customer by email or through the order-status system.
The carrier used may vary depending on the order and destination.
Delivery Problems
If your order appears delayed, lost, or delivered incorrectly, please contact us at:
Please include your order number and the shipping information associated with the order.
Contact
The Better Sweater
4306 Homer Spit Rd, Bldg 2
Homer, Alaska 99603
United States
Phone: (907) 279-5657
Email: support@thebettersweater.com