Track Your Order
Your order confirmation email contains your order number. Once your order ships, your shipping confirmation email will contain the tracking number and carrier information.
Order Timeline
Processing: Orders are normally processed within 1–2 business days.
Transit: Standard U.S. transit time is generally 5–8 business days after processing.
Total Estimated Delivery: Including processing, estimated total delivery time is approximately 6–9 business days. Delivery estimates are not guaranteed and may vary due to carrier or weather conditions.
Shipping Origin
Orders are fulfilled through The Better Sweater at 4306 Homer Spit Rd, Bldg 2, Homer, Alaska 99603, United States.
Track Your Package
Use the tracking link in your shipping confirmation email. The carrier and tracking number shown in your confirmation provide the most current tracking information.
Need Help?
If your tracking number is not working or your order has not updated, contact us at support@thebettersweater.com or (907) 279-5657.
Store Hours: Open daily, 10:00 AM – 8:00 PM (Alaska Time)
Store Address: The Better Sweater, 4306 Homer Spit Rd, Bldg 2, Homer, Alaska 99603, United States
We aim to respond to order inquiries within 1–2 business days.